Desktop App Installation

Install the desktop application for a native experience on your computer.

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Overview

• Download — Get the installer from your admin or the link provided to your organization.
• Sign in — Open the app and sign in with your platform credentials (or SSO if enabled).
• Updates — The app will prompt when updates are available.

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Requirements

• Windows 10/11 or macOS 10.15+
• An active platform account

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Steps

1. Download the installer for your operating system.
2. Run the installer and follow the on-screen steps.
3. Open the app and sign in (or use SSO).
4. Optional: enable desktop notifications and auto-launch in the in-app settings.

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Tips

• If the app won’t start, try reinstalling or running as administrator (Windows).
• For login issues, confirm your URL and credentials in a browser first, then try again in the app.